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Showing posts from 2014

Nice SOS Team

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FIT Gathering

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Top Gun

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FIT Tea

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Fundamental QA Formula

Quality is a big topic. Everyone talks about it but just few of people know detail. More people talk about Quality Control and Quality Assurance, fewer people consider Quality Management. I met the founder of Explora Testing and she is a QM professional. She shared some bullet points of QM which are valuable to our works. Formula to use on Bug Find rate and Bug detection rate are following: Bug find rate = Number of failed cases/Total test cases executed in the software or number of failed bugs/total test cases executed. Defect detection Percentage = Number of bugs or failed cases discovered by IT team/ [Number of bugs discovered by IT Team+ Number of bugs or tickets being issued by users]. Notes: To measure the success of testing before and after that Functional Testing tester is hired can consider the following: First to have that tester improve test coverage and make sure test cases can cover at least acceptance (entry criteria), system integrity, data integri

Further notes to Core Management Skills

Here are further notes to Core Management Skills as the following. 7S Model: alignning for success Strategy: how will this initiative support the direction and goals of the organization? of my workgroup? Structure: how would people be most appropriately organized to support and achieve this initiative (e.g. teams, matrix structure, cross-functional project groups, organizational chart, etc)? Systems: what information, processes, communication and measurements will need to be adjusted to support this initiative? Shared values: how does this initiative fit with the shared values of the organization? of my workgroup? Style: what leadership style supports (or hinders) this initiative? Ideally, what leadership style would fit best with this initiative? Staff: what kind of people are needed to support this initiative? who should be on the project team? Skills: what knowledge and skills will be needed within the organization to support and achieve this initiative? what knowledge a

How to be a supervisor

Essential Capabilities:  Coach and Develop for results  Drive Performance  Inspire Loyalty and Trust  Manage work  Partner within and across teams  Influence through personal tower  Select Talent "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." - Jack Welch Key Principles of Communications:  Maintain or Enhance Self-esteem  Listen and Respond with Empathy  Ask for help and Encourage involvement  Share thoughts, feelings, and rationale  Provide support without removing responsibility Interaction Process: Open: state the purpose of discussion and identify importance Clarify: seek and share information about the situation/task. Identify issues and concern Develop: seek and discuss ideas. Explore needed resources/support Agree: specify actions, including contingency plans, if appropriate. Confirm how to measure progress Close: highlight important features of plan. Confirm confi

Annual Dinner 2014

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Tough Mission

A manager who was assigned to establish a new heath and beauty store in a third world country shared his experience of the establishment. His mission was challenging and his experience was good as a reference of project management. The mission was assigned in the beginning of September while the deadline was the beginning of December. He was just informed with a single statement of aiming at store establishment in the selected country and no more information else. Before his first visit to the country, he had prepared the following action items: Action of the very first visit Consultation Project plan Questionnaire for understanding After his first visit, the following facts was known: It was really a developing country GDP around USD1000 pa Flooding is common Some product price level is similar to HK. e.g. shampoo sold in supermarket The next action is to include: Draw high level system diagram and architecture diagram. They must have been validated. Identify key

Core Management Skills

Not everyone is a manager, everyone manages from himself, tasks on job to everything in life. It's benefitial to understand some core management skills. 1. Leadership vs Management The manager does things right; the leader does the right thing. 2. 5P Leadership Competencies Purpose - Anticipates the future; creates and communicates an energizing vision to deliver high value to stakeholders. Process - Designs and manages work-flows and practices that yield quality outputs and results; uses feedback, sound analysis and enterprising ideas to drive continuous improvement. Performance - Defines and communicates business and people goals that meet stakeholder expectations, puts in place measures and monitors to achieve results. People - Attracts, develops and retains talent; creates and supports a culture of openness, teamwork, loyalty, ownership and high performance. Personal Profile - Acts with integrity, possesses high EQ, is an agile learner, displays a high level of